Sales Consultant

DETAILS

SALES CONSULTANT

The Sales Consultant is responsible for helping clients make informed decisions regarding website development and design and other digital marketing services. The ideal candidate must be able to work independently and prioritize tasks based on their assigned goals. The ideal candidate must also be able to clearly explain technical concepts to clients in a way that they can understand.

The Sales Consultant is also responsible for up-selling and cross-selling our products and services. They work closely with the Sales Team to understand the clients’ needs, and propose solutions to meet those needs through our services.

If these sounds like something you can do, please apply today!

Responsibilities

Learning services offered, including the terms of the packages
Collaborating with the marketing department to prepare efficient strategies
Motivate sales team to achieve great results
Provide an exceptional customer service experience by greeting, listening, and assisting clients in exceeding their needs, demonstrating an excellent knowledge of the services
Respond to customer inquiries, requests, and complaints face-to-face, over the phone, via email, or other communication channels on a daily basis.
Discuss with clients and give advice on their service packages
Assist in escalating complex issues to the customer advocacy/ resolution team if required
Actively look for ways to help other departments across the business for shared success